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Online Moderation Report

Funded by the Department for Communities and Local Government

The Department for Communities and Local Government funded the Society of Editors with input and support from the Press Complaints Commission, editors and website operators and interested parties to carry out research into current moderation of user-generated content and to produce good practice guidance to help on-line moderators in the future. 

The survey questionnaire was sent to members of the Society of Editors, organisations which have added online publishing to their traditional role of gathering and publishing news, comment and opinion on paper, radio or television.

This moderation report deals only with comment on news websites and reactive comment to stories that have been placed on the website. It concerns the gatherers and publishers of mainstream news, those who invite users of their news websites to comment on the news stories and blogs they have published online.

Download the report in full (PDF)
(approximately 9MB)


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